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Managed SOC: Respond to Cyber Threats 24/7

Learn more about what a managed SOC is, how it will protect your business 24/7 from cyberattacks and why DigitalXRAID’s managed SOC service might be right for you.

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Managed SOC Services: Respond to Cyber Threats 24/7

We're accredited as world class cyber security experts

Crown Commercial Service Supplier Cyber Essentials Plus IASME ISO 27001 BSI ISO 9001 CHECK CREST

Protect your business 24/7 with Managed SOC Services

The cost of data breaches is high. If not detected immediately, mitigating the damage from a successful attack can take months. 

Businesses without in-house cyber security expertise may struggle to know how to mitigate risks effectively. Putting more focus on detection and response, finding and resolving breaches before they become serious incidents, takes specialist skill sets.   

The smartest decision is to outsource your Security Operations Centre to the experts.

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DigitalXRAID can provide Managed SOC Services

What are Managed SOC Service Providers?

A SOC is made up of a team of security analysts who monitor security incidents and analyse a company’s networks, cloud environments, systems and data logs day and night. It has a vast array of tooling which detects, analyses and responds to cyber threats 24/7 in real-time

A SOC should be an essential part of a company’s cybersecurity strategy. However, building an expert team to monitor threats 24/7/365 is not easy with skills and funds in short supply. That’s why many companies are handing this responsibility over to a managed SOC service.  

The service – sometimes also referred to as SOC-as-a-Service or SOCaaS – is essentially the same as a fully-fledged in-house SOC function but is operated by an outsourced provider who monitors all networks, systems and applications on behalf of its customers.

A managed SOC service provider will take care of security monitoring, vulnerability and malware detection, managed detection and response, threat monitoring, incident response, security audits, and much more. 

Managed Cybersecurity Services: What does a managed SOC service monitor?

Typically, a managed SOC service monitors all sources of network traffic and activities to detect suspicious activity or anomalies. The services provider will gather all event logs and activity from cloud or network infrastructure, devices, applications, databases, and more, across its client’s organisation. 

The collected data is then analysed by the managed SOC analysts, through tooling and threat intelligence platforms. At any and all times of the day or night, threats detected and identified for remediation are responded to before they can cause any disruption to business operations, or damage to reputation. 

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For a fully-managed SOC service to best fulfil its purpose, it requires a constant influx of data. This can also include all the information that flows through the network and databases in the form of: 

Network and DNS logs
Firewall and intrusion detection/prevention logs
Email and web logs
Database activity logs
Event logs
And more 

The Benefits of a Managed SOC

The risk of a security breach has never been higher for businesses across the globe. Governments are seeing an 1885% increase in ransomware attacks. It’s extremely difficult for businesses with little or no cyber security expertise to be prepared to deal with breaches. The service can provide the level of technical knowledge and infrastructure needed to address these challenges and improve security posture.   

Here are some of the benefits it can offer. 

There are many advantages to outsourcing 24/7 cyber security to a managed SOC service provider. A Security Operations Centre can cost upwards of £500,000 to set up. Aside from that, a SOC will need a minimum of 10 employees to work on 24-hour shift patterns. There are specialised skills needed to manage security operations, and it takes time to acquire and develop these skills. 

With thousands of alerts being delivered to the SOC every day, how can an IT team take on this additional work? A SOC without enough time or resources becomes vulnerable. The divided attention to security could potentially result in a security risk, as well as a delay in fixing vulnerabilities

To match the capability of a managed SOC service, an in-house SOC would also need to invest in all the tools, systems and software needed. This is why many organisations choose a managed SOC service at a fraction of the cost.  

SOC managed services improve security by providing the necessary resources and expertise 24/7/365, allowing the organisation to avoid spending large sums on hiring and maintaining security staff and tools. 

Outsourcing to a managed SOC service provider frees internal IT staff to pursue important operation and digital transformation tasks while safe in the knowledge that their security is being monitored. Most importantly, an organisation can achieve world-class threat detection and response without high upfront costs or the stress of hiring, training and retaining talented analysts. 

The cyber security industry as a whole is short of 2.7 million workers, and SOC analysts are arguably among the hardest to come by. This is coupled with stress and burnout associated with alert overload. This usually comes down to cheap tooling spitting out false positives with no way to prioritise signals.   

This leads on to another challenge: the cost of technology investments. Organisations must find the right blend of tools to provide the insight their analysts need. That’s not always easy in a crowded market where vendor hype is sometimes difficult to penetrate.  

SIEMs can be useful but often require constant tuning to be effective, which many in-house SOC teams don’t have the time or resource for. The financial burden on organisations that choose to do SecOps in-house is growing.  

According to one study, perceived ROI is dropping in over half of organisations due to management complexity. The same report claims security engineering costs are creeping towards $3m annually, but only 51% rate these efforts as effective.  

It is not always possible for smaller organisations to tackle the digital skills gap by investing in a larger security analysts team or a wider technology stack. As a result, the best way to support in-house teams during this mass exodus of cyber talent is to outsource to security experts.  

Security partners bring industry-wide insight and extensive knowledge of the entire threatscape and it therefore makes sense for organisations to invest in this aggregate value. This is especially pertinent for smaller organisations that simply do not have the resource in house for constant threat monitoring of suspicious activity, and considering the continued growth of the cyber skills gap. 

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Get in touch today to speak to an expert and secure your business, or call us on 0800 090 3734

Choosing the right Managed SOC provider

The truth is that not all managed SOC service offerings are created equal. Finding the right partner is a higher stakes game than many realise. Get it wrong and cyber risk and costs could quickly spiral out of control.  

For a guide on how to choose the right managed SOC service provider for your business, read our blog, or read the latest ebook 

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DigitalXRAID’s CREST Accredited Managed SOC Services

DigitalXRAID’s CREST accredited managed SOC operates 24/7/365, with a dedicated team of analysts monitoring customers’ networks, systems and applications, keeping them secure and responding to security events in real time. 

The flagship service helps customers understand and reduce risk. Our security services operate as an extension of your own IT and security team, working seamlessly to provide world-class threat detection and response to identify and neutralise an attack in less than 6 minutes.  

The service uniquely provides the complete spectrum of advanced threat detection and response capabilities, more recently coined as XDR (Extended Detection and Response).

The service includes vulnerability management, IDS & IPS, threat mining, SOAR, SIEM & log management, endpoint D&R, file integrity monitoring, dark web monitoring and full compliance reporting. 

Partnering with us makes cybersecurity a priority without overspending. It can also free up time for business leaders to focus on building their enterprises. We will take care of security monitoring, vulnerability and malware detection, managed detection and response services, threat monitoring, incident response, security audits, and much more.  

What’s special about our managed SOC service? 

  • The managed SOC service provides state of the art tooling and expertise, for less than the cost of one InfoSec employee. This supports increased new business through supply chain assurance. Risk reduction and advanced cyber protection is accessible for SMEs and provides larger enterprises with additional resources, without expanding in-house operations or straining existing teams  
  • DigitalXRAID’s SOC service is completely impartial, not looking to sell any particular security software or solutions. We are only interested in your business needs
  • We operate 24/7/365 with some of the highest qualified security professionals in the world, holding CCIE Security and CISSP certifications, amongst others. The SOC is one of the first in the world to hold CREST certification and continues to be in the top 1% globally with this certification 
  • Unlike other providers, DigitalXRAID has achieved government-grade security accreditations on top of the elite CREST certification, with ISO 9001 for Quality Management Systems, ISO 20000 for IT Service Management and Cyber Essentials data security certifications added for complete peace of mind for customers 
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Managed SOC: Frequently Asked Questions

The main drivers for investing in a SOC are clear. Over recent years, the volume and sophistication of cyber threats have soared. Nowhere is this more visible than in the ransomware space. So much so, ransomware was labelled as the biggest online threat to people in the UK last year.  

The UK Government’s annual Cyber Security Breaches Survey highlighted that to mitigate the risk of cyberattack small, medium, and large businesses are already outsourcing their IT and cybersecurity to a managed SOC service provider 58%, 55%, and 60% of the time respectively. A managed SOC service, in particular, can help protect businesses of all sizes with 24/7/365 threat monitoring to detect and neutralise any potential breach. 

It is possible to build an in-house SOC team. However, will it be managed 24/7/365? Cyber criminals are known to use weekends and holiday periods to attack when no one is monitoring security. it takes an estimated 280 days to identify and contain a breach today. The longer attackers are allowed to dwell inside victim networks, the more financial and reputational damage will usually result. A managed SOC service can identify and stop a breach in mere minutes.  

With the cyber skills gap already impacting more than half of organisations, businesses should look specifically to a managed SOC service to protect themselves from cyberattacks. This means 24/7/365 monitoring of all sources of network traffic and activities to detect threats or anomalies. What’s more, the top cyber talent in the industry is more likely to head toward a SOC service provider to benefit from a more diverse workload. By investing in a managed SOC service, organisations will reduce the costly and time-consuming certifications required by in-house teams.  

For more information about why the business case for a managed SOC service has never been stronger, and to get insight into how you can get round the clock threat detection and response, access to highly skilled security professionals, make effective use of your cyber security budget and neutralise potential attacks in less than 6 minutes, download the ebook. 

It’s important to find a managed SOC service provider that not only has the resource to support customers as they scale but has the right set of multi-layered tools to do the job properly.  

These should include detection and response tooling like SIEM, EDR, log management, file integrity monitoring and threat hunting. Often malicious actors use legitimate tools to stay hidden inside networks. By shining a light on these behaviours, a managed SOC provider can ascertain with greater clarity when a breach has occurred.  

Most importantly, organisations need to find a managed SOC service provider that goes beyond the typical managed SOC commercial relationship. An effective managed SOC service must act more like an extension of the in-house team, providing 24/7/365 protection, dedicated customer service and continuous feedback and reporting. 

A managed SOC service brings together an organisations people, processes and technology, using tools and practices to respond to security incidents. Event monitoring and data logging are some of the key components of any managed SOC.  

Many compliance standards require security monitoring and data logging, including ISO 27001 and Cyber Essentials. It’s the role of the managed SOC service provider to keep any system and tooling up to date and to comply with regulations such as GDPR. A key function of a managed SOC service is to provide required incident response data for evidence and auditing purposes.  

A managed SOC is the perfect way to meet these compliance management business requirements without adding extra burden to your staff. Managed SOC service providers will support with reporting for audit purposes and for stakeholder visibility.  

Cyber Security Experts

Accredited and regulated, we're in the top 1% of cyber security agencies globally

Crown Commercial Service Supplier Cyber Essentials Plus IASME ISO 27001 BSI ISO 9001 CHECK CREST

We’re trusted by the UK Government as Crown Commercial Service providers as well as being accredited by two of the leading cyber security governing bodies. Our ISO9001 certification means you can rest assured our processes and approach are market leading.

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Managed SOC Services: Respond to Cyber Threats 24/7

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