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Managed SOC Services: Respond to Cyber Threats 24/7

Learn more about what a managed SOC service is, how a managed SOC service will protect your business 24/7 from cyberattacks and why DigitalXRAID’s managed SOC services might be right for you

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Managed SOC Services: Respond to Cyber Threats 24/7

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Crown Commercial Service Supplier Cyber Essential Plus IASME ISO 27001 BSI ISO 9001 Check Crest

Protect your business 24/7 with managed SOC services

The moves to hybrid working and accelerated cloud adoption and digital transformation have been key disruptors in the cyber security landscape. However, one thing remains ever-present and proliferates year on year: the risk of a serious security breach.

There are large amounts of breached credentials already being circulated on the dark web – an estimated 27 billion of them. With these credentials, threat actors can access networks under the radar. On the other hand, cybercriminals may also try to exploit one of the 20,000+ new or unpatched vulnerabilities published over the last year. These security risks are only going to multiply with remote working, stretched IT resources and resourceful attackers.


DigitalXRAID can provide Managed SOC Services

Planning for the future

In times of financial difficulties or recession, it’s of the utmost importance that budgets are allocated effectively. Every penny spent must have a maximum ROI. Some business leaders still view security as a sunk cost. But when you consider that a security breach can cost around £3.18million – or even 10 or 20 times that – investment in prevention is a no brainer.  

The complex cyber landscape means prevention-based security does have its limits. Facing a determined adversary and an attack surface to defend, no organisation can be 100% breach-proof. This is where the Security Operations Centre / Security Operation Center (SOC) comes in. Businesses with a lack of in-house cyber security expertise may struggle to know which avenue to take. Putting more focus on detection and response: finding and resolving breaches before they become serious incidents, takes specialist skill sets.  

The smartest decision is to outsource managed SOC services to the experts.  

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What is a managed SOC service (or SOC-as-a-Service)?

And how do managed SOC services work?

Managed SOC Services being provided by DigitalXRaid

A SOC – or Security Operations Centre – collects an organisation’s data logs to detect and protect against cyberattacks. It’s made up of a team of security analysts who monitor and analyse a company’s security and risk on an ongoing basis.  

The SOC function has a vast array of tooling which detects, analyses and responds to cyber threats and incidents. With all networks, cloud environments and systems monitored 24/7/365, a business remains protected from cyber threats.  

A SOC should be an essential part of a company’s cybersecurity strategy. Given the current threat landscape, and the ever-expanding corporate attack surface, it has never been more important for businesses to invest in their cyber security posture. Yet as strategically important as the SOC is, there are major challenges facing CISOs. Skills shortages remain endemic with the current shortfall estimated at over three million globally. 

Building an expert team to monitor threats 24/7/365 is not easy with skills and funds in short supply. Let alone the expense of the tooling and resource that is needed to monitor threats 24/7. That’s why many companies are handing this responsibility over to a managed SOC service provider.  

A managed SOC service – sometimes referred to as SOC-as-a-Service or SOCaaS – is essentially the same as a fully-fledged in-house function but is operated from an outsourced provider who monitors all networks, systems and applications on behalf of their customers.  

Managed SOC service providers have access to the latest technologies and tooling. They have the aggregate value of refined threat intelligence and response services which they make available to their clients. These tools include advanced features such as security monitoring and vulnerability monitoring, intrusion detection, SIEM (Security Information and Event Management) and log management, threat intelligence, dark web monitoring, among others.  

For any organisation to have the capability and complete visibility to monitor threats and detect breaches on a 24/7 basis before any damage is done, the best solution is to outsource cyber security to a managed SOC service provider 

Partnering with a provider of managed SOC services makes cybersecurity a priority without over-spending on in-house tools. It can also free up time for business leaders to focus on building their enterprise. A managed SOC service provider will take care of security monitoring, vulnerability and malware detection, managed detection and response, threat monitoring, incident response, security audits, and much more.  

What does a managed SOC service monitor?

Typically, a managed SOC service is situated to monitor all sources of network traffic and activities to detect suspicious activity or anomalies. The managed SOC services provider will gather all event logs and activity from cloud or network infrastructure, devices, applications, databases, and more, across its client’s organisation. 

The collected data is then analysed by the managed SOC analysts, through tooling and threat intelligence platforms. At any and all times of the day or night, threats detected and identified for remediation are responded to before they can cause any disruption to business operations, or damage to reputation. 

For a managed SOC service to best fulfil its purpose, it requires a constant influx of data. This can also include all the data that flows through the network and databases in the form of: 

Network and DNS logs
Firewall and intrusion detection/prevention logs
Email and web logs
Database activity logs
Event logs
And many more 


The benefits of a managed SOC service

The risk of a security breach has never been higher for businesses across the globe. Governments are seeing an 1885% increase in ransomware attacks. It’s extremely difficult for businesses with little or no cyber security expertise to be prepared to deal with security breaches. This is especially true on a 24/7 basis. A managed SOC service can provide the level of security expertise needed to address these challenges.  

Discuss your cyber security options

Get in touch today to speak to an expert and secure your business, or call us on 0800 090 3734

A study by IBM revealed that human error is responsible for 95% of breaches. This will always be an obstacle for organisations to navigate. With attacks on the rise, business leaders need to train staff and prioritise a security-focused mindset to create the first line of defence in teams that would otherwise be unaware of the risks when clicking malicious links. When an organisation outsources SOC managed services, the smaller details that can be overlooked due to a lack of time or expertise are taken care of. The risk that an understaffed SOC becomes a bottleneck in attack prevention and overall security posture is also eliminated.  

The benefits of a managed SOC service include

  • Cost efficiencies compared with building the function
  • Access to highly qualified cyber security experts 
  • Economies of scale and extra insight into the threat landscape that your managed SOC provider offers
  • Upgrades to tooling are completely taken care of
  • Knowing that your business is protected against cyber threats 24/7/365
  • If you’re just starting out and don’t have the expertise in-house, outsourcing gives you the flexibility to build your resources without constraints  
  • Easily change what you need to monitor without adding additional workload to your already stretched in-house team 

Can a managed SOC service support compliance requirements?


A managed SOC service brings together an organisations people, processes and technology, using tools and practices to respond to security incidents. Event monitoring and data logging are some of the key components of any managed SOC.  

Many compliance standards require security monitoring and data logging, including ISO 27001 and Cyber Essentials. It’s the role of the managed SOC service provider to keep any system and tooling up to date and to comply with regulations such as GDPR.

A key function of a managed SOC service is to provide required incident response data for evidence and auditing purposes.  

A managed SOC is the perfect way to meet these compliance management business requirements without adding extra burden to your staff. Managed SOC service providers will support with reporting for audit purposes and for stakeholder visibility.  

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Is a managed SOC service right for my business?

The main drivers for investing in a SOC are clear. Over recent years, the volume and sophistication of cyber threats have soared. Nowhere is this more visible than in the ransomware space. So much so, ransomware was labelled as the biggest online threat to people in the UK last year.

The cyber security industry as a whole is short of 2.7 million workers, and SOC analysts are arguably among the hardest to come by. This is coupled with stress and burnout associated with alert overload. This usually comes down to cheap tooling spitting out false positives with no way to prioritise signals.   

This leads on to another challenge: the cost of technology investments. Organisations must find the right blend of tools to provide the insight their analysts need. That’s not always easy in a crowded market where vendor hype is sometimes difficult to penetrate.  

SIEMs can be useful but often require constant tuning to be effective, which many in-house SOC teams don’t have the time or resource for. The financial burden on organisations that choose to do SecOps in-house is growing.  

According to one study, perceived ROI is dropping in over half of organisations due to management complexity. The same report claims security engineering costs are creeping towards $3m annually, but only 51% rate these efforts as effective.  

It is not always possible for smaller organisations to tackle the digital skills gap by investing in a larger security analysts team or a wider technology stack. As a result, the best way to support in-house teams during this mass exodus of cyber talent is to outsource to experts.  

Security partners bring industry-wide insight and extensive knowledge of the entire threatscape and it therefore makes sense for organisations to invest in this aggregate value. This is especially pertinent for smaller organisations that simply do not have the resource in house for constant threat monitoring of suspicious activity, and considering the continued growth of the cyber skills gap. 

The UK Government’s annual Cyber Security Breaches Survey highlighted that to mitigate the risk of cyberattack small, medium, and large businesses are already outsourcing their IT and cybersecurity to a managed SOC service provider 58%, 55%, and 60% of the time respectively.

A managed SOC service, in particular, can help protect businesses of all sizes with 24/7/365 threat monitoring to detect and neutralise any potential breach. 

It is possible to build an in-house SOC team. However, will it be managed 24/7/365? Cyber criminals are known to use weekends and holiday periods to attack when no one is monitoring security. it takes an estimated 280 days to identify and contain a breach today.

The longer attackers are allowed to dwell inside victim networks, the more financial and reputational damage will usually result. A managed SOC service can identify and stop a breach in mere minutes. 

With the cyber skills gap already impacting more than half of organisations, businesses should look specifically to a managed SOC service to protect themselves from cyberattacks. This means 24/7/365 monitoring of all sources of network traffic and activities to detect threats or anomalies.

What’s more, the top cyber talent in the industry is more likely to head toward a SOC service provider to benefit from a more diverse workload.

By investing in a managed SOC service, organisations will reduce the costly and time-consuming certifications required by in-house teams.  

For more information about why the business case for a managed SOC service has never been stronger, and to get insight into how you can get round the clock threat detection and response, access to highly skilled security professionals, make effective use of your cyber security budget and neutralise potential attacks in less than 6 minutes, download the ebook. 

Discuss your cyber security options

Get in touch today to speak to an expert and secure your business, or call us on 0800 090 3734

Managed SOC Services with DigitalXRaid

According to one estimate, the market for SOC managed services is set to grow at nearly 11% over the coming five years to reach $10bn. But with a fast-growing market, there are an increasing number of options, not all of which will be the right fit.

It’s important to find a managed SOC service provider that not only has the resource to support customers as they scale but has the right set of multi-layered tools to do the job properly.  

These should include detection and response tooling like SIEM, EDR, log management, file integrity monitoring and threat hunting. Often malicious actors use legitimate tools to stay hidden inside networks. By shining a light on these behaviours, a managed SOC provider can ascertain with greater clarity when a breach has occurred.  

Most importantly, organisations need to find a managed SOC service provider that goes beyond the typical managed SOC commercial relationship. An effective managed SOC service must act more like an extension of the in-house team, providing 24/7/365 protection, dedicated customer service and continuous feedback and reporting.  

Next comes the important part...

Choosing the right managed SOC service provider

The truth is that not all managed SOC service offerings are created equal. Finding the right partner is a higher stakes game than many realise. Get it wrong and cyber risk and costs could quickly spiral out of control.  

For a guide on how to choose the right managed SOC service provider for your business, read our blog, or download the ebook 

Why should you consider DigitalXRAID’s managed SOC service? 

Cyber security capabilities shouldn’t be limited to large enterprises. Utilising 25+ years’ experience in building enterprise grade security solutions, DigitalXRAID’s managed SOC services have been formed and continue to exist to leverage industry best practices and deliver market leading services for any business. 

DigitalXRAID’s CREST accredited managed SOC operates 24/7/365, with a dedicated team of analysts monitoring customers’ networks, systems and applications, keeping them secure and responding to security events in real time.

The flagship managed SOC service helps customers understand and reduce risk. Our security services operate as an extension of your own team, working seamlessly to provide world-class threat detection and response to identify and neutralise an attack in less than 6 minutes.  

The service uniquely provides the complete spectrum of advanced threat detection and response capabilities, more recently coined as XDR (extended detection and response).

Services include vulnerability management, IDS & IPS, threat mining, SOAR, SIEM & log management, endpoint D&R, file integrity monitoring, dark web monitoring and full compliance reporting. As a fully managed security service, customers don’t need to update or configure any tooling. 

If you’re interested in learning more about how the managed SOC service can protect your business or to get a managed SOC quote tailored to your business needs specifically, get in contact with us today. 

What's different about our managed SOC service?

The managed SOC service provides state of the art tooling and expertise, for less than the cost of one InfoSec employee. This supports increased new business through supply chain assurance. Risk reduction and advanced cyber protection is accessible for SMEs and provides larger enterprises with additional resources, without expanding in-house operations or straining existing teams.

DigitalXRAID’s SOC service is completely impartial, not looking to push any particular security software or solution sale but is able to offer advice which is in the best interests of the customer.

The managed SOC service operates 24/7/365 with some of the highest qualified security professionals in the world, holding CCIE Security and CISSP certifications, amongst others. The SOC is one of the first in the world to hold CREST certification and continues to be in the top 1% globally with this certification.

Unlike other providers, DigitalXRAID has achieved government-grade security accreditations on top of the elite CREST certification, with ISO 9001 for Quality Management Systems, ISO 20000 for IT Service Management and Cyber Essentials data security certifications added for complete peace of mind for customers.

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Accredited and regulated, we're in the top 1% of cyber security agencies globally

Crown Commercial Service Supplier Cyber Essential Plus IASME ISO 27001 BSI ISO 9001 Check Crest

We’re trusted by the UK Government as Crown Commercial Service providers as well as being accredited by two of the leading cyber security governing bodies. Our ISO9001 certification means you can rest assured our processes and approach are market leading.

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Managed SOC Services: Respond to Cyber Threats 24/7

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