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24/7 SOC: How to battle hackers that never sleep

Learn more about what a 24/7 SOC (Security Operations Centre) is, why it’s a critical piece of your cyber security strategy and what benefits it can bring.

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24/7 SOC: How to battle hackers that never sleep

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When it comes to cyber security, timing is one of the most critical factors. A recent trend shows that highly publicised cyberattacks are happening outside of office hours more frequently.  

A cyberattack on Yodel, believed to be a ransomware attack, was deliberately conducted at the weekend. This meant that detection and investigation were delayed and consequently, deliveries were severely disrupted. Even the large UK insurance firm AON fell victim to a weekend-timed attack. 

The threat landscape is diversifying, and cybercriminals are finding new ways and means to gain access to businesses data. Evolving cyber threats aren’t a new phenomenon. But it has become clear that ‘when’ cyberattacks are being targeted is as important as how. 

24 7 SOC with DigitalXRaid

The issue that businesses face is that IT and Security teams are already over-stretched. It was recently reported that CISOs (Chief Information Security Officers) are working an extra 11 hours on average each week.

Hackers never sleep – but there isn’t any capacity left to put these teams on call 24/7.  

Periods such as weekends, summer holidays and Christmas breaks are peak timing for organisations to be targeted by cyberattacks. Bad actors rely on fewer or no staff being on shift so they can launch a devastating attack without being identified. Read more on our cyber security at Christmas blog.

As timing is a crucial factor in determining the severity of a data breach, organisations need to pinpoint how to limit this time-based risk. With the knowledge that hackers like to strike outside office hours, attacks can be better predicted.

This means that company defences must be alert, with a 24/7 SOC providing round-the-clock protection.  

24 7 SOC with DigitalXRaid

39secs

There is a hacker attack every 39 seconds

24 7 SOC with DigitalXRaid

43%

of cyberattacks target small businesses 

24 7 SOC with DigitalXRaid

4000+

ransomware attacks take place around the world daily

What is a 24/7 SOC and what are the benefits?

Security Operations Centres (SOC) have evolved in line with the threat landscape. It’s estimated that there are around 65,000 attacks per day. That’s 2,645 attacks per minute. By the time you’ve finished reading this, thousands will have been successfully hacked. Vulnerability is now a continuous issue. 

Firewalls and other hardware are no longer sufficient protection from attacks. Faced with a reality that no business can take a day off – and especially not a week – from cybersecurity, advanced 24/7 SOC services – sometimes referred to as SOC-as-a-Service or SOCaaS) have adapted to better protect the organisation.  

A 24/7 SOC is the critical piece in any cybersecurity strategy to protect businesses from cyberattacks. It includes highly trained and skilled security analysts and a vast array of tooling.

Tools include advanced features such as security monitoring and vulnerability monitoring, intrusion detection (IDS & IPS), SIEM (Security Information and Event Management) and log management, threat intelligence and dark web monitoring, among many others.   

A 24/7 SOC uses these tools for advanced threat detection, remediation and response, so suspicious activity is responded to in real-time.

If a hacker gains access without being detected, the repercussions to the organisation’s reputation and operations are severe.  

Learn more about managed XDR.

It’s estimated that an undetected attack can take more than 300 days to contain. It can take as many as 7 months to identify a breach, and then another 4 months to contain it if the attacker is left to move laterally across networks and systems undetected.  

A 24/7 SOC collects data logs around the clock to actively monitor for real-time incident response and protection against cyberattacks. This means that any alerts or security incidents that are identified, even outside of business hours, are responded to rapidly – minimising the impact and cost.  

24/7 Security operations centre

Very few organisations have the resources to support the high upfront and ongoing technical costs to build a SOC. Aside from the technology needed, specialist security skills are essential. Building a 24/7 SOC means that these specialist cybersecurity experts also need to work across shift patterns to cover a 24/7/365 period.  

Considering the cyber skills gap rose by a third last year, organisations are undoubtedly struggling to hire experienced and seasoned security staff. Working with a 24/7 SOC partner can help bridge this gap. 

Having a SOC that only operates during business hours is not enough. The case for a 24/7 SOC has never been stronger. What’s more, internal budgets and resources only stretch so far during holiday months. For any organisation to have the capability to monitor potential threats and detect breaches on a 24/7 basis before any damage is done, the best solution is to outsource to a 24/7 SOC managed service provider 

Discuss your cyber security options

Get in touch today to speak to an expert and secure your business, or call us on 0800 090 3734

An increasing number of organisations are deciding to outsource their 24/7 SOC function to give peace of mind to company stakeholders that when IT and security teams take their well-earned annual leave, the business is still completely protected. 

A managed 24/7 SOC brings you: 

  • Skilled personnel – A 24/7 SOC service provider has the expertise to hire the highest level of skilled analyst to support customers as they scale and protect against a wide range of attack types 
  • Specialised tooling – Implementing a managed 24/7 SOC also eliminates the need for expensive up-front investments in technologies and tooling and takes care of ongoing maintenance 
  • Lower Total Cost of Ownership – We often get asked: Is a 24/7 SOC expensive to build and maintain? It can cost upwards of £500,000 to build a 24/7 SOC in-house. When you consider that a security breach can cost around £3.18million – or even 10 or 20 times that – investment in 24/7/365 prevention is a no brainer 
  • Business growth – The managed 24/7 SOC service frees up internal IT teams to pursue other business operations and growth opportunities while a team of analysts provide continuous network monitoring and protection 

Why choose a managed 24/7 SOC service for your business?

Hackers don’t sleep, and neither should your Security Operations Centre. Although more than half of tech execs plan to increase cybersecurity budgets this year, where the money is spent is almost as important as the fact that more funds are being allocated.  

Unfortunately, just 38% of CISOs are very confident their cyber budget is allocated to the most significant cyber risks, versus 44% globally. Just 36% are very confident they’re getting the best return on their cyber spend. 

To support overloaded and overworked IT and Security teams, ensure good cyber hygiene, and protect businesses from a wide range of potential threats, many organisations look to 24/7 SOC providers for support. 

With a trusted provider your outsourced 24/7 SOC becomes an extension of your own security team, working seamlessly to provide world-class threat detection and response. Most importantly, you can do this without a high upfront cost or the stress of hiring, training and retaining talented analysts. In effect, you benefit from the economies of scale your provider offers, as well as the extra insight they gain into the threat landscape across their customer base.  Read more on our managed SOC services

Most importantly, businesses must find a partner that will go beyond the typical managed 24/7 SOC relationship, to act more like an extension of the in-house security team. The partner should offer 24/7/365 protection, dedicated customer service and continuous feedback and reporting.

This will not only give customers peace-of-mind that their operations are secure, but also crucial intelligence that can be used to enhance cyber-resilience for the future. 

Discuss your cyber security options

Get in touch today to speak to an expert and secure your business, or call us on 0800 090 3734

24/7 SOC

World Class Cyber Security from DigitalXRAID

So, what’s involved in our 24/7 SOC Service? With 25+ years’ experience in cyber security solutions, DigitalXRAID’s 24/7 SOC exists to leverage industry best practices and processes to deliver market leading services for any business. 

DigitalXRAID’s CREST accredited Security Operation Centre operates 24/7/365, keeping customers safe every day of the year. A dedicated team of highly skilled security analysts monitor networks, systems and applications in order to respond to threats in real-time. The 24/7 SOC analysts work as an extension of your own team, seamlessly supplying world-class threat detection and response (sometimes called XDR (eXtended Detection and Response)).  

DigitalXRAID’s team of 24/7 SOC analysts will identify and neutralise an attack in less than 6 minutes. 

The fully managed 24/7 SOC service utilises state of the art tooling and provides the highest level of expertise, for less than the cost of one information security employee.  

Unlike other 24/7 SOC services available, DigitalXRAID is completely vendor agnostic and impartial, not looking to sell any particular security software or solution – but is able to offer advice which is purely in the best interests of customer security.  

Services include vulnerability management, IDS & IPS, threat mining, SOAR (Secure Orchestration and Response), SIEM & log management, endpoint D&R, file integrity monitoring, dark web monitoring and full compliance reporting. As a fully managed security service, customers don’t need to update or configure any tooling. 

Cyber threats never stop, so why should your security company?

The 24/7 SOC service operates every day of the year, run by some of the highest qualified security professionals in the world. DigitalXRAID’s SOC analysts hold CCIE (CISCO Certified Internetwork Expert) Security and CISSP (Certified Information Systems Security Professional) certifications, amongst others. The 24/7 SOC is one of the first in the world to hold the illustrious CREST certification and continues to be in the top 1% globally with this and other certifications. 

Unlike other providers, DigitalXRAID’s 24/7 SOC has achieved government-grade security accreditations on top of the elite CREST certification, with ISO 9001 for Quality Management Systems, ISO 20000 for IT Service Management and Cyber Essentials data security certifications added for complete peace of mind for customers. 

To protect your business and your reputation and learn more about our 24/7 SOC service:

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Accredited and regulated, we're in the top 1% of cyber security agencies globally

Crown Commercial Service Supplier Cyber Essentials Plus IASME ISO 27001 BSI ISO 9001 CHECK CREST

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24/7 SOC: How to battle hackers that never sleep
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